We provide an in-home service that fosters a lasting relationship and earns an invitation back.
Sean did a great job in communicating what needed to be done. He's respectful and has always been pleasant to work with.
My technician was great. He was professional and walked me through the problems so I could understand. I would recommend their service to anyone.
Thanks for the quick response, and get us the house warm, it feels back aliveTHANKS
Very thorough and professional. The young man found issues with our furnace and had to give me the bad news that the gas would be required to be shut off due to finding two cracks in the heat exchanger. He had a second associate come out and verify the problem. Both were very calm and professional as I (Melinda) became extremely agitated at the bad news. He was proactive by contacting the manufacturer of the furnace to obtain pricing and availability of replacing the heat exchanger. He also arranged for a salesman from One Hour Heating and Cooling to come out and give us alternatives to replace the furnace or the whole system as we had had issues with our air conditioner previously.
Sean and One Hour were quick to respond and in no time he had our heater concern diagnosed and repaired. Clean and efficient. Would recommend One Hour and will continue to use them again
100% recommend! With the recent storms and cold fronts our furnace was having a hard time keeping up and then we heard a ‘bang’. Sam came out and found the problem. He also went into the attic and found our Flue Pipe was only single walled which can burst and allow carbon monoxide into the house. This is something our home inspection failed to catch. The level of knowledge was such a peace of mind AND the service fee was only $49. Money well spent!Thank you Sam!
Sam did a great job. He was informative and very professional. I set the appt at 630a and Sam was in my house only a couple hours later. He had the problem diagnosed and fixed in no time. He was friendly, knowledgeable and honest. The overall experience was more than I could have expected, leaving me no reason to look elsewhere for service in the future. Best case scenario.
Francisco did a great job! From the minute he arrived he was very customer focused and listened while we explained our issue. He spent a lot of time digging in to figure out what was going on. He replaced the board and made sure things were working and we were satisfied before he left. He even said we could call him if we had issues or questions. That gave us peace of mind!
Excellent and informative service, Javier has been the best representative for One Hour!
Caden was a most pleasant young man who went about the semiannual maintenance visit quickly, quietly and competently. No complaints. We can always count on top notch service from One Hour!
I've been very impressed with the entire process of getting a new HVAC installed from One Hour. I got four quotes and they were the least expensive yet offering a more efficient furnace and AC. Install team was great and left the area spotless. I would highly recommend!
Travis and his team did a great job on the installation of our new HVAC system. Job done efficiently and well within projected timeline. Great at explanations of how system works and how to get the best performance from the system. All team members were very friendly and accommodating. Will highly recommend.
We received a wonderful seasonal maintenance service from Logan. He was professional, knowledgeable, efficient and friendly. With One Hour Hour Heating we have peace of mind, they are the best, we very highly recommend.
Our technician Sean Woodruff did a wonderful job at our fall maintenance appointment. He reminded me on proper use of humidifier and overnight temperature settings. He also inquired about of vent seasonal settings. We thanked him for reminder and told him we would make those adjustments along with ceiling fan. ⭐️⭐️⭐️⭐️⭐️
Came home from vacation to a hot/sticky house. Being the middle of the weekend our options were limited and most services were estimating a 2 day wait period. One hour heating and cooling sent someone out within 2 hrs of calling! Francisco was knowledgeable and fixed our problem in a timely manner. We don’t have to sweat through the night. Highly recommend!
Sean came out today (the same day I scheduled) and was amazing from the get go. He wasn't judgy about our lack of maintenance. He educated me on everything he saw and gave prices as we discussed the best plan. He shared future maintenance options we should consider and always showed me items he mentioned and clearly walked me through things where I could understand. I am very appreciative for his professionalism and kindness he showed as he got our air conditioning up and running! So impressed I joined their club so we can keep things maintenance properly. I would highly recommend One Hour Heating & Air Conditioning.
Needed a repair and now a replacement. Honest and hardworking I have found integrity also. Wow! No extra charge for integrity? You got a customer for life if that holds true! Great work! By the way Jordan Ristau deserves a raise! He went way above anything anyone has ever done in educating us on our homes heating system. I wish we had him a lot sooner!
I called several AC repair businesses this morning when my AC wouldn’t go below 80 degrees. No one could come out for a few days. I called One hour and they were out right away. Mike took the time to explain the issue and the cost to repair the issue. They offered me a maintenance program which saved me money on my repair today. In about an hour Mike had my system back up and running. The experience was great! Upfront honest pricing and simple to understand repairs. So glad I found One Hour and looking forward to seeing them again in 6 months with the new maintenance package I have. Thanks for your commitment to customer service!
This was the best experience I have ever had with ant in-home repair. Sam showed up within an hour of my initial call and had our home going from hot to cool in no time flat. I did not have any prior experience with this particular company, but will strongly recommend them to anyone needing HVAC work. 5 stars ⭐️ ⭐️⭐️⭐️⭐️ From this highly satisfied customer and a huge shout out to Sam for delivering the BEST customer service possible!
Great experience! It was our first time getting a vent cleaning and it was wonderful to have a team that was both experienced and personable. They always arrived right at the beginning of their projected time of appearance and we were given notice they would be coming soon each time. Caden evaluated our home and gave us a hefty price but was communicative about why. Brendin and Tyler came by to do the cleaning and they were amazing - Explained the process, got the job done, and were fantastic with our very interested pets. Definitely recommend the service!
I don't normally do reviews but when service is this good it deserves it. They are professional first and foremost. They did all the could to keep my 24 year old system going. Once it was time to replace they had options, they work with you to fit your life, house and budget. When they came to replace it all I felt like the whole company was here working to get me up and running as soon as possible. I would have no hesitation recommending them and I will use them forever. You will realize what a great choice you made when they show up. They hire professionals, who look, act and fit the description. They appreciate your business and it shows.
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