One Hour Heating and Air Conditioning Earns Esteemed 2013 Angie’s List Super Service Award

Award reflects One Hour’s consistently high level of customer service

One Hour Heating and Air Conditioning has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“We are so proud to have this award for the 5th time.  It really feels like a ‘thank you’ from our clients and that makes us extremely grateful.  In the service industry, it is all about trust between you and your clients and you earn that trust by meeting and surpassing their expectations.  The fact that so many of our clients would recommend us to others says that we must be doing something right,”  said Ramon Blachly, Owner of One Hour Heating and Air Conditioning.

“Only about 5 percent of the companies One Hour Heating and Air Conditioning competes with in Kansas City are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

One Hour Sponsors School Outing in Honduras

One Hour Sponsors School Outing in Honduras

One Hour helped a class of third graders celebrate children’s day on September 10th. They went to Wendy’s for the first time. The kids had a kids meal, cake, a piñata an a bag of goodies also rented a small bus to go to the city.

School: CENTRO DE EDUCACION BASICA RAMON PADILLA COELLO
City: Choluteca
Town:( rural ) Pavana
Grade: 3rd

We enjoyed the cute pictures and thank you cards the kids sent back.  Hope you kids had a great day!

Thanks to Everyone Who Donated to Our June Food Drive!

Thanks to Everyone Who Donated to Our June Food Drive!

The Olathe Food Pantry (operated by the First Presbyterian Church of Olathe) has been providing aid, encouragement and support to the residents of the greater Olathe community for more than 30 years. Over the years the needs of the community have grown and for the first time they are faced with the possibility of turning people away.

During the month of June, we collected cans during our service visits.  We are deeply grateful for all our generous clients who donated to the Olathe Food Pantry.

One Hour Heating and Air Conditioning Earns Coveted Angie’s List Super Service Award

One Hour Heating and Air Conditioning Earns Coveted Angie’s List Super Service Award

One Hour Heating and Air Conditioning in Johnson County, Kansas has been awarded the prestigious 2011 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews on local service companies.  “Only a fraction of the businesses rated on Angie’s List can claim the sterling customer service record of being a Super Service Award winner because we set a high bar,” said Angie’s List Founder Angie Hicks. “The fact that Business Name can claim Super Service Award status speaks volumes about its dedication to consumers Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines. Service business ratings are updated daily on Angie’s List, but members can find the 2011 Super Service Award logo next to business names in search results on AngiesList.com.

Savings Coupons

Heating and cooling service or repairs are often needed, but seldom much fun. That’s why we hope these savings coupons from One Hour will help you feel just a little better. Simply print out a coupon and present it to your One Hour Heating and Air Conditioning Technician the next time you have a need. Or, refer a friend or family member who might have a need. They’ll owe you one!  Call 913.829.1505 to schedule an appointment.

Old, Leaky Ductwork Could Be Running Up Your Energy Bills

Old, Leaky Ductwork Could Be Running Up Your Energy Bills

25-40% of the Air Your Home Comfort System Produces May Be Wasted!

The Department of Energy released a report that many people will find interesting. It found that while older heating and cooling systems can lead to bloated energy bills, it may not be the only reason why you’re paying more than necessary. Instead, there’s a part of your home that you may have never considered when talking about energy efficiency.

This report found that as much as 25-40% of the heating or cooling energy produced by furnaces, air conditioners, or heat pumps in this country is wasted! The reason improperly sealed air ducts! Whether you have flexible ductwork or metal ductwork, both can have issues which waste perfectly good conditioned air.

That’s not the only problem with leaky ducts…Faulty ducts also deposit dirty unconditioned air from garages and crawlspaces into your living areas, like bedrooms and family rooms. Ever wonder why you’re constantly dusting? That may be the culprit!

Also, when cool, air conditioned air escapes your ducts, it will often pass through warm walls. The end result is moisture trapped behind those walls. It’s not unusual for that moisture to turn into mold. As you well know, mold hidden in a home is a health issue, especially for allergy and asthma sufferers.

Last, leaky air ducts make your HVAC unit work much harder. The additional work places considerably more stress on your equipment; it must constantly run to get your home to your desired temperature. An overworked heating/cooling system is far more likely to breakdown prematurely and need repair.

To discover if your home has leaky duct issues…give One Hour Heating and Air Conditioning a call at 913.829.1505. One of our highly trained technicians will perform a complimentary air analysis of your home.

Photo Caption Contest

Photo Caption Contest

Ok who has the best caption for this picture? We’ll kick off with: “if those trucks were red, someone’s house is on fire.” Hint: there’s a $10 starbucks card in it for whichever one makes us laugh the most.

Results:

Sue D- One Hour Parking

Sara G – how many One Hour technicians does it take to install a lightbulb..er.. a heating system?

Kenneth K – I said I needed ‘someone’ to help at Kim Kardasian’s winter system check but this is ridiculous! – Winner!  Congratulations Kenneth!

Donnie H – Our parking lot is being redone . So we had to park somewhere.

Lisa H – Practical Story Problems for 4th grade Math: If it takes one technician from OHH&AC one hour to fix a broken A/C, how quickly can they fix it if they call in 5 of their buddies? And most importantly, will they finish in time for the Chiefs game kickoff?

Mary F – My wife made pie! Come on over for a slice!  Said one OHH&AC employee to another, Word travels fast! Must be Some PIE!

Gayle A – One Hour will fix the problem no matter how big!

Don W – Those people better be REALLY comfortable AND SOON!

Richard D – Game time! Football and friends

Anne O – The word is out in our neighborhood about One Hour’s fast and reliable service!

Michael D – Sorry about this but we are only allowed to work 1 hour per truck at a time and this job is going to take at least 6 hours.

Meghan C – Excellent customer service– one benefit of keeping your french maid costume on a little after Halloween.

 

Frequently Asked Questions

Frequently Asked Questions

How often should I replace the filter?

There’s no one-size-fits-all answer. The frequency of filter changes is driven by how much your heating and air conditioning system operates, which is also driven by your individual climate.

Start by checking the system’s filters at least once a month. Hold the used filter up to the light and compare it to a clean “spare.” When light is obscured by captured dust and dirt particles, the old filter should be changed. Keep a record for one year and then replace the filter on that basis. At a minimum, it is always a good idea to change filters at the start of the heating and cooling seasons and then in between according to your need. Also, it is a good idea to have your heating and air system checked at the beginning of heating and cooling season to insure proper operation.

Why should I replace my working furnace or air conditioner?

Although your present furnace or air conditioner may be working, if it is more than 12 years old you should consider replacing it with a new high efficiency system. A new heating and air conditioning system could save up to 50 percent on energy costs, and save you money in the long run on heating repairs.  While these products save you money on your utility bills, they also offer a better degree of comfort within your home.

Why can’t you add coolant to my system without checking for a leak or repairing an exiting leak?

Since July 1, 1992 it is illegal to release refrigerants into the atmosphere, either intentional or accidental, because they can cause severe damage to the ozone layer. When refrigerants such as Chlorofluorocarbon’s (CFCs) are removed, they should be recycled to clean out any contaminants and returned to a usable condition.

How does the Clean Air Act impact heating and cooling systems?

The portion of the Clean Air Act that applies to the Heating, Ventilating and Air Conditioning (HVAC) industry encourages the development of ozone-friendly substitutes for chemicals that contain ozone destroying chlorine, which are called hydrochlorofluorocarbons (HCFCs). The chemical refrigerant of choice for more than four decades, referred to as R-22, is in the HCFC category. R-22 is widely used in heat pumps and AC condensing units to heat and cool homes. Today, a refrigerant called R-410A is used because of its ozone-friendly properties.

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